We have a 30 days return policy or a 7 days refund depending on the product you choose. Please contact us  within 7 days from the time you recieve your product with the reason for a refund for a faster process, or within 30 days for a return about the products that are returnable. Contact us at urezbuy@gmail.com so we can give you an answer about your specific product.

Note: Some product has only 7 days full refund policy from the day you recieve your product, and some has the 30 days return policy. Feel free to contact us so we can provide you with our excellent customer service.

To be eligible for a refund, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a refund or a return, you can contact us at urezbuy@gmail.com. If your refund is accepted, we’ll send you a refund of your money to the same method you used to buy the product.  Our goal is to resolve the refund or the return issue as soon as possible.

You can always contact us for any refund and return question at urezbuy@gmail.com.

Phone: (708)308-6262

Address: 19051 goldenwest st. Suite 106555

Huntington Beach, Ca 92648

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-refundable non-returnable items
Certain types of items cannot be refunded or returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept refunds for hazardous materials, flammable liquids, or gases. Please get in touch with us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept refunds or returns on gift cards.


Refunds

Our refund policy is usually within 7 days,but refer to individual items for different terms.
We will notify you once we’ve received and inspected your refund, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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